Richard E. Walton, "How to Counter Alienation in the Plant," Harvard Business Review, Nov-Dec 1972.

Unfortunately, alienation has been demonstrated repeatedly in the employer-employee-union triangular relationship. Historically, since World War II, employers with bargaining agreements have felt that employees needed to be better educated, or "reeducated," in the U.S. economic system.

[text from Effective Public Relations, 5th Ed., Scott M. Cutlip and Allen H. Center, Prentice-Hall, 1982]